FAQs

 

Can I bring my own cat?

Contrary to popular belief, cat cafes do not allow customers to bring their own cats to the premises.  The main reason for this is to avoid the spread of illness however we also do not want to upset the feline harmony which we have worked so hard to achieve!  

Are children allowed in the cafe?

We have implemented a policy which allows children over 10 years of age in the cafe.  Unfortunately we have found that the cafe environment is not suited to children under 10 years of age.  We ask that children over 10 are accompanied by at least 1 adult to every 2 children.

Where do the cats sleep at night?

The cats are resident within Maison de Moggy and it is their home. We close the shutters to let them enjoy the cafe over-night and we can monitor them with CCTV at all times!  

Are the cats neutered/spayed?

All our cats will be neutered or spayed at an early age and will not be in the café during their recovery period.   

How do you ensure your cats’ welfare?

We took our time in finding the correct veterinary team to look after our speciality cats’ needs and we found it in Oak Tree Vet Centre.  Alistair and his team have been familiar with all of our cats since they were kittens and know their individual needs.  

All of our cats had the recommended vaccinations at an early age and receive regular preventative treatments for parasites such as worms and fleas.  Our dedicated cat nanny is on hand each day to ensure that the cats’ needs are met and to spot early signs of stress should any of our cats need some solitary rest from the cat café environment.

What if I am allergic to cats?

We use high quality HEPA air purifiers and clean the cafe area frequently to reduce the effects of cat allergies.  You may wish to take precautionary measures such as anti-histamines however if you are unsure at all please visit your GP.

Can I bring my own toys?

We have ensured that our cats have all the tools for play and adventure that they could possibly need and we ask that customers do not bring their own toys.  If you think there are any additional toys which the cats would benefit from please let us know!

Can I bring my own treats?

Our cats are fed a healthy and balanced diet according to their individual needs.  In order to maintain this we ask customers not to bring any outside food into Maison de Moggy. Please also do not let them eat your cake crumbs!